Business Administration Level 5 – September 2024

REFCOURSE TITLESTARTSCATEGORY
429123Business Administration:
Word Processing – Level 5
Spreadsheet Methods – Level 5
Customer Service / Retail Selling – Level 5
04/09/2024Bus Admin
These three modules are part of the Level 5 major award: Business Administration.  Please note that learners should have completed level 4 or similar in Word Processing and Spreadsheets and be reasonably proficient in the use of IT systems and software for the first two.  Proficiency in English Language communication skills is a necessary prerequisite for all three elements. Modules are scheduled as follows:

Word Processing: In class, Wednesday mornings, 10:00 am – 1:00 pm
Covers some of the advanced features of the software, such as: Working with Long Documents; Mail Merge; Advanced Headers / Footers; Table of Contents; Footnotes & Endnotes; Advanced Tabs and Tables etc.

Spreadsheet Methods: In class, Thursday mornings, 10:00 am – 1:00 pm
Two-part module.  Part 1 focuses on practical spreadsheet skills, while part 2 has the learner designing and building a spreadsheet, based on a specific scenario.
Note: Learner must be quite familiar with Spreadsheet use, and ideally will have completed a Level 4 or equivalent module.

Customer Service / Retail Selling: In class, Friday mornings mornings, 10:00 am – 1:00 pm
Note: The above are two separate level five modules, delivered together because of similarity of content.  Successful students will receive two certificates.    

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